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Frequently Asked Questions

Please read our FAQ before sending us a message.

When can I expect to receive my order?
Please allow 1-2 weeks to receive your order. After you place your order, we work behind the scenes with the seller to get your order to you as soon as possible. Once the package is scanned into the mail stream by USPS, go to My Purchases > Select the order to find tracking for that order.
What is a tax Form 1099-K and why am I receiving one?
Form 1099-K is an informational form that can be used when preparing and filing your 2024 taxes. As required by the IRS, the Form 1099-K is based on gross sales. The IRS defines gross sales as the total amount buyers have paid before expenses are subtracted. Expenses may include cancellations, refunds, and any fees, such as Poshmark’s commission.
Why hasn't the tracking information updated for my sale?
Our postal service can take some time to scan packages into their mail stream and update the tracking information. We ask that you allow 48 business hours from the time the package was dropped off at your local post office or mail box for the tracking information to update.
USPS Shipping Delays
To follow any updates from Poshmark regarding USPS delays or any other issues that may impact your Poshmark experience, simply visit status.poshmark.com. USPS also offers service alerts here.
How to ship a sale
When your item sells, we send you a prepaid, pre-addressed shipping label to your email address linked to your Poshmark account. Please ensure you use our shipping label to ship out your order to avoid any delay in receiving your earnings, as each label has a tracking number connected with the order for us to track on our
How to cancel a delayed order
If your order has not been shipped after 7 days from the time it was purchased, you can cancel your order for a full refund.

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